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By choosing Hammonds Fleet Care to handle your vehicle claim, you won’t have to worry about paying an excess. We believe to provide you with convenient methods for a non fault accident claim. We have designed our claims to eliminate the excess payment. Also have all accident-related costs billed directly to the third-party insurer. Don’t argue with your insurer. Notifying in
surance of accident but not claiming with them would be a better choice because Hammonds Fleet Care will help you with claims process.
What other benefits do I get from using Hammonds Fleet Care?
With an already busy schedule, who really has the time to call through to an insurer every other day for Accident recovery ? That’s why we are the better alternative – we handle all the communication, paperwork, and coordination with the insurer on your behalf, making the entire claims process seamless and stress-free for you.
Here at Hammonds Fleet Care, we care for our customers and understand that accidents can be overwhelming and stressful. We understand that each case is unique and use personalised approach to each case individually ensuring that your experience with us is smooth and hassle-free.
We are proud and rightly so, as we have over two decades of expertise in the claims, repairs, and insurance sector. Our well-established relationships with mainstream insurers and their engineers such as Aviva, Churchill, Ageas, Direct Line, Hastings Direct, RSA, Liverpool Victoria and many more makes us stand out from others!
Do I have to pay my excess if Hammonds Fleet Care deal with my vehicle claim?
Hammonds Fleet Care can deal with your non fault accident claim without letting you pay an excess to your insurer. To save the hassle, notifying insurance of accident but not claiming is helpful.
Can I have same day vehicle replacement on the accident day?
Yes! If you’ve been involved in an accident which is not your fault a like for like replacement vehicle is provided to you when your vehicle is recovered but this is only available with us as there is no other company in the UK that offers this service. Our aim is to ensure you are not inconvenienced following an accident which is no fault of your own. And yes, a replacement vehicle can be with you on the same day*.
How long do I have my replacement vehicle for?
The replacement vehicle provided to you will remain with you for the duration of your non fault accident compensation. We ensure you have a vehicle throughout the duration of your claim, allowing you to carry on with your daily activities and commitments without any inconvenience.
Do I have to do anything whilst my vehicle claim is ongoing?
The only thing we require from you is your cooperation, this is to avoid any delays in your non fault accident claim process. Leave the rest to us! We handle negotiations with the insurer, paperwork, and all communication on your behalf. Notifying insurance of accident but not claiming is for your own benefit. You can rest assured that we will keep you informed every step of the way and promptly update you on any new developments.
What if the other driver doesn’t accept liability/fault for the accident?
Our team of specialist claims handlers are here to assist in these cases. They will work with you to discuss the circumstances and establish liability. From there, they will advise you on the best course of action.
What evidence is needed from me to help prove I am not at fault for the accident?
It’s not uncommon for drivers to deny liability even after admitting fault at the scene of the accident. Relying solely on verbal admittance from the other party at the scene may not always hold up. This is why it is important to gather as much evidence at the accident scene.
Below is a list of what evidence to gather from the accident scene to ensure you have a strong case against the third-party driver showing clearly that they are at fault for the accident –
- Image of the third-party vehicle registration including the vehicle.
- The third-party driver’s details: including, full name, contact number and vehicle registration.
- Contact details for anyone who has seen the accident/witness information. Photos of the accident scene, including road marking and the positioning of both vehicles.
- Images of the damage to both vehicles.
- Any communication received from the third-party driver or their insurance company (After the accident.)
FAQ’S
What is a non fault accident?
Vehicle collision in a non fault accident is when you are not at fault but the other driver is at fault. It could be the other driver who was driving carelessly or took a wrong turn and bumped in your car.
Why does car insurance go up after a non fault accident?
A car insurance would go up because the insurance company views higher risk and future claims with the driver.
Why does my insurance go up after a non fault accident?
Your insurance will go up because after an accident, your insurance company see higher risk with you in future, even if you had a non fault accident claim.
How much will my insurance go up after a non fault accident?
Your insurance premiums can go up to 30% for a single non-fault accident claim. However, it will add up to 50% if two non-fault accident claims have occurred.
What if I don’t know who is at fault?
This is where Hammonds Fleet Cares highly skilled team come into action! Our well trained and meticulously trained team of professionals who are ready to take to your claim.
We understand the stress that comes with an accident and the uncertainty of responsibility that can linger. Don’t stress! Call us today on 0800 009 6481 and allow our experts to help determine liability and the best course of action for you in minutes.
Will a non-fault accident affect my insurance UK?
Your insurance won’t be affected in a non-fault accident because you will be making a claim against the other driver’s policy and will be compensated through their insurance policy.
Does a non fault accident affect no-claims?
No-claim bonus is affected at the time of insurance renewal time. If you were not at fault for the accident, your no-claims will not be affected, otherwise you can lose no-claims even if it was not your fault.
